Payment and Delivery Information
Payment Methods
We are committed to providing you with a secure and convenient shopping experience. All payments on our website are processed through Stripe, a leading third-party payment provider. Stripe allows to make payments using various methods:
- Credit/Debit Cards: We accept Visa, MasterCard and American Express.
- Apple Pay: Quick and secure payment through your Apple devices.
Your payment information is securely handled by Stripe, ensuring your data is protected with advanced encryption and fraud prevention technologies.
Delivery Information
We partner with reputable carriers to deliver your orders efficiently and reliably from Hungary. Here’s what you need to know about our delivery process:
Delivery Time
- Standard Delivery: Typically takes 3-7 business days within Europe. Delivery times to other regions may vary.
- Order Processing: We aim to process your orders within 2 business days after purchase.
Delivery Costs
- Flat Rate Shipping: A flat shipping rate will be applied at checkout based on your delivery address.
- Free Shipping: Enjoy free shipping on orders over €1000,00 (one thousand euro). Check our homepage or during checkout for current promotions.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. Use this number to track your shipment on the confirmed carrier website or app.
Delivery Areas
We currently offer shipping to the following countries: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. If you have any questions about delivery to your location, please contact our support team.
Customs and Duties
The recipient of an international shipment might be subject to import taxes, fees, and customs duties (hereafter, "Import Fees"), which are levied by the shipment destination's customs office. Import Fees are the responsibility of the recipient and are not included in the purchase price or shipping cost. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Contact Us
If you have any questions or concerns about payment or delivery, please do not hesitate to contact us.
We are here to ensure a seamless and enjoyable shopping experience for you.